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NO APOLOGY FOR JOHN RITTER'S WIFE = MED-MAL LAWSUIT

FLORIDA HOSPITAL APOLOGIZES FOR TODDLER'S DEATH; CHILDREN'S HOSPITAL IN THE WORKS

SORRY WORKS! SPECIAL NEWSLETTER - SHOULD YOU ATTEND A PATIENT'S FUNERAL?

NEW YORK TIMES COLUMN ON APOLOGY AND DISCLOSURE

COLUMN ON DEFENSE ATTORNEYS WITH A DIFFERENT TWIST

DOCTORS NEED TO TREAT PATIENTS AS CUSTOMERS

CANADIAN ARTICLE ON DISCLOSURE

DOCS NOT REPORTING ERRORS/DISCLOSURE PROGRAM CAN HELP

SORRY WORKS! ARTICLE IN PROTO, MAGAZINE OF MASSACHUSETTS GENERAL HOSPITAL

SPECIAL FOCUS - DISCLOSURE PROGRAM AT STANFORD HOSPITALS

$54 MILLION LAWSUIT OVER LOST COMPUTER - POWERFUL CUSTOMER SERVICE LESSONS FOR PROVIDERS, HOSPITALS, AND INSURERS

OPRAH, THE CATHOLIC CHURCH, AND THE MEDICAL COMMUNITY - A TIP OF THE HAT TO WOMEN AND THEIR ABILITY TO EMPATHIZE AND SAY "SORRY"

Sorry Works! Book Release

Guest column from the President of South Carolina Medical Society

NPR Story on apology and disclosure

Article from Kentucky Med-Mal Attorney and Family Physician Article on Apology

The Art of Apology: When and How to Seek Forgiveness

Hospital Produces Video About Error

Rush Hospital in Chicago discusses disclosure,apology program.

Doctors try new word: Sorry.

Sincere Apologies Are Priceless

Study Finds Gap Between Practice, Attitudes Toward Medical Errors

RESPONSE TO HARVARD DISCLOSURE STUDY

'Sorry' solution: Malpractice bill frees doc to apologize

WALL STREET JOURNAL STORY ON APOLOGY AND DISCLOSURE

Could "I'm Sorry" End Malpractice?

CRITTENDEN'S MEDICAL INSURANCE NEWS

Making Honesty the Policy

Having to Say You're Sorry

Simple Words Can Yield Big Rewards

Indiana Hospital says sorry/offers compensation - applause!

Why Docs Won't Say Sorry

Analysis: Why docs. don`t say sorry

Disclosure of medical error desirable but difficult

Emerging med-mal strategy: 'I'm sorry'

Doctors starting to say 'I'm sorry'

Sorry Works injects decency into malpractice debate

Testimony before the TN General Assembly

Vermont's Model Sorry Works! Legislation

Sorry Works! in Japanese too

Finally, Patient Safety Advocates Can Feel Good About Tort Reform

Yup, you should apologize

Dr. Lucian of Harvard Medical School on Apology

This is a "hot issue," said Lancaster, Pa. attorney Jim Saxton

Guest column from Dr. Barry Silbaugh

SORRY WORKS! INTERVIEW WITH DR. AARON LAZARE, M.D.

Doctors' disclosure of errors is a win-win situation

SORRY WORKS! LEGISLATIVE TOOL KIT

SORRY WORKS NOW THE RULE IN ALL VA HOSPITALS

SORRY WORKS! INTERVIEW WITH FORMER HOSPITAL DEFENSE ATTORNEY

Proposed Legislation Encourages Hospital Disclosure Initiatives

Senators Clinton and Obama Introduce Sorry Works! Legislation

ANOTHER POINT OF VIEW: Malpractice suits? Say 'sorry'

When doctors say they're sorry

When doctors say `I'm sorry'

Sorry Works A prescription for fewer medical-malpractice suits.

Sorry Works! Testimony before the South Carolina Senate

When Doctors Say, "We're Sorry": Aggrieved patients often just want an apology, but will admitting a mistake increase the risk of a lawsuit?

MEDICAL MALPRACTICE: There really is middle ground for a solution

HARVARD HOSPITALS JUMPING ON SORRY WORKS! BANDWAGON: Hospitals study when to apologize to patients

Standards, Audits, and Saying I'm Sorry: An Engineer's Family Proposes Solutions

Learning Words They Rarely Teach in Medical School: 'I'm Sorry'

Conservative Columnist Praises Sorry Works!

Sorry Works!/full-disclosure Bi-partisan Federal Legislation Introduced

`Sorry' works, if we're brave enough to say it

Boston Woman Simply Wants Apology From Doctor

Sorry Works! Pilot Program Passes Illinois General Assembly

Doctors Saying "Sorry"

Sorry Works! pilot program part of final med-mal bill in Illinois

Radical Surgery Is Urged for Medical Malpractice

Providing answers to help ease pain

Health Matters - Compromising Positions

Sen. Frist Indicates Willingness To Compromise on Malpractice Legislation, USA

All apologies: Can saying sorry help malpractice reform?

Physician heal thyself

Health politics

Maybe docs can just say 'I'm sorry'

Doc's humble apology could be saving grace

New National Group of Doctors, Lawyers, and Insurers Advocating Apologies For Medical Errors

Preventing lawsuits: Coalition pushes apologies and cash up-front

Sorry Works! awaits State House action

Doctors Eye Apologies for Medical Mistakes

Apologizing and offering fair compensation can circumvent malpractice suits

U-M docs say sorry, avert suits

Medical Malpractice: When all else fails, 'sorry' works wonders

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