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Catholic Healthcare West has been practicing a successful full-disclosure program for the past six years. What makes their program unique is that there were able to convince insurance companies covering their independent contractor doctors to participate in the full-disclosure program. This represents a large step in bridging the cultural and business-model hurdles that face advocates of Sorry Works! and full-disclosure. Indeed, Catholic Healthcare West's story rebuts the doubters who always say,Sorry Works! can only work in government hospitals. Wrong!
Click on the following link to see the Catholic Healthcare West Philosophy of Mistake Management which initiated their successful full-disclosure program.
To learn more, call 618-559-8168 or e-mail doug@sorryworks.net.
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