Link to purchase CDs
How do you implement a disclosure program and how do you teach disclosure & apology to your staff are hot questions in healthcare today. The Sorry Works! Coalition and Stevens & Lee are proud to offer a CD from an audio conference "case study" which will provide listeners with insights into how the University of Illinois Medical Center launched a disclosure program and how they train their staff, residents, and students on disclosure & apology.
The disclosure & apology program at the University of Illinois Medical Center has been operating successfully in the tough litigation venue of Cook County, and their successes have been featured recently in the New York Times, Chicago Tribune, and many other prominent popular and trade publications. In fact, the UI's disclosure program has become a model for other hospitals and insurers to follow and the program's leaders are sought-after speakers. Now you can hear them live in your own office or conference room. Join the audio conference to learn how UI leaders launched their program and hear about the successes they are experiencing. Also, listen in to hear how they train staff, residents, and students on disclosure and apology principles. Indeed, this is a "can't miss" audio conference for all parts of the medical/hospital community, including medical school faculty and personnel.
The speakers for the event include Dr. Tim McDonald, MD, JD, Chief Safety and Risk Officer for Health Affairs at the University of Illinois, and Dr. David Mayer, MD, associate dean for curriculum, director of cardiothoracic anesthesiology, and co-director of the Institute for Patient Safety Excellence (IPSE) at the UIC College of Medicine.
Link to purchase CDs
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