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Dr. Lucian Leape, M.D is nationally and internationally renowned patient safety expert from the Harvard Medical School. Dr. Leape was one of the founders of the National Patient Safety Foundation (NPSF). A recent NPSF newsletter featured a powerful piece from Dr. Leape entitled, “Understanding the Power of Apology: How Saying “I’m Sorry” Helps Heal Patients and Caregivers.”
Dr. Leape makes the case for full-disclosure and apology after medical errors in his article. The most important part of the article is at the end where Dr. Leape counsels his colleagues that if they still get sued after a disclosure event the apology and disclosure will play to their advantage – not disadvantage – in the courtroom.
To see the article, visit this link: http://www.npsf.org/download/Focus2005Vol8No4.pdf
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